- 01 What exactly is NeighborCity?
-
NeighborCity is a website owned and operated by a licensed real estate
brokerage company called American Home Realty
Network.
While we are a real estate brokerage, we don't have agents who list
property, help buyers through the transaction process or put their names
on bus benches.
Instead, we combine a great website with real people you can rely
on to find the home you want and the agent you need.
- 02 If I find an agent or agents I like, how do I
connect with them?
-
To connect with an individual agent, just hit the "contact" button on
their profile. We'll call the agent to make sure that they're available
and qualified to work with you. If they are, we'll pass on your request.
If not, we'll let you know so you can pick another agent.
If you want to receive proposals from multiple agents, you'll want to
use our "Agent Match" tool to have agents compete for your business while
you remain anonymous. You'll be able to compare fees, experience and style
while remaining in complete control.
- 03 How do you make money?
-
Agents pay us for business we send them through a portion of their sales commission.
There is no cost to you, all agents in the markets we
serve are rated on our site, and you are free to choose any agent you
like.
- 04 Will you list and sell my house?
-
No. It's nothing personal - we just know what we're best at: helping
you choose the right person to get that job done, then make sure they
do it.
- 05 Do agents pay to be ranked on your site?
-
No. We rank and display every agent. What you see is both complete and
unbiased.
- 06 How do you determine agent rankings?
-
First, we rank agents based on the price range, area and property
type you select. The best agent for high-end condos often isn't the
best agent for single-family starter homes.
Then we scour the web to gather data on sales
activity: How many listings each agent sold in the past year and
how many listings they're currently selling.
Most importantly, we measure each agent's
effectiveness.
By tracking the difference between a property's asking price and the
price it actually sold for, we can show you how well an agent performed
for their clients.
All of this is done using a sophisticated algorithm we created to
make the process of choosing an agent simpler and more objective.
- 07 Where do your listings come from?
-
Three places:
Multiple Listing Services (MLS's), foreclosure data providers, and
sellers marketing their own homes (often known as FSBO's).
Because we're a licensed brokerage company, we can display listings
direct from the MLS -- the freshest, most complete source. Many of the
most popular real estate websites cannot do this.
We display listings from all these sources in one place - something
most traditional real estate brokers would never do - in order to give
you a complete picture of the market.
- 08 Do you have all the listings in my
market?
-
We come very, very close - closer, in fact, than any other real
estate website.
Because we have direct access to MLS listings, and because we
display foreclosure and For Sale By Owner (FSBO) listings, we can give
you a nearly complete picture of the markets we serve.
- 09 Will you help me if something goes wrong?
-
Yes. Once we match you with an agent, we'll check in with you during
the transaction process to make sure everything's going great.
If for some reason it's not, we'll help you make it great by
intervening on your behalf with the agent - or finding you a new one.
